Shipping policy

Thank you for shopping with www.bobochi.in.
At Bobochi, we are committed to delivering your order safely, efficiently, and on time. Please review our shipping policy below to understand how orders are processed and delivered.

Order Processing Time

All orders are processed within 2–5 business days after confirmation.

  • Orders placed on weekends or public holidays are processed on the next business day.

  • During peak seasons, promotions, or sale events, processing times may be slightly extended. We appreciate your patience during such periods.

Shipping Methods & Delivery Timeline

We currently offer Standard Shipping.

  • Estimated delivery time: 3–5 business days after dispatch

  • Delivery timelines may vary depending on your location, courier availability, and local conditions.

  • Remote or non-serviceable areas may require additional delivery time.

Delivery estimates are indicative and not guaranteed.

Shipping Charges

  • Shipping charges are calculated and displayed at checkout based on your delivery address and order value.

  • Any applicable taxes, duties, or fees will be shown transparently before you complete your purchase.

Order Tracking

Once your order has been shipped:

  • You will receive a shipping confirmation email or message with a tracking number.

  • You can track your order through the courier partner’s website or via your Bobochi account dashboard.

Address Accuracy

Please ensure that your shipping address, contact number, and pincode are accurate and complete.

  • Bobochi is not responsible for delivery delays, failed deliveries, or returned shipments caused by incorrect or incomplete address details.

  • Orders returned due to address errors may incur additional shipping charges.

Delayed or Lost Shipments

While we strive to deliver all orders on time, delays may occur due to:

  • Weather conditions

  • Courier partner disruptions

  • Unforeseen logistical issues

If your order is delayed beyond the expected timeline or appears lost, please contact us immediately at hello@bobochi.in, and we will assist you with resolution.

International Shipping

We offer international shipping to selected countries.

  • International delivery timelines may vary based on destination and customs clearance.

  • Customs duties, taxes, or import fees (if applicable) are the responsibility of the recipient.

  • Bobochi has no control over customs delays or additional charges imposed by local authorities.

Your Order Journey

  1. Order Placed – Order confirmed successfully

  2. Processing – Items are prepared and packed (2–5 business days)

  3. Shipped – Order dispatched with tracking details

  4. Delivered – Your Bobochi order arrives at your doorstep

Need Help With Shipping?

If you have any questions regarding shipping, delivery, or tracking, feel free to reach out to us.

Company Name: BOBOCHI INDIA PRIVATE LIMITED
Email: hello@bobochi.in
Phone: +91 9990805540
Address: DLF Phase 3, Gurgaon, Haryana – 122022

Note: Shipping timelines are estimates and may vary due to external factors. We will keep you informed throughout the shipping process.